06:21

CUSTOMER SURVEY

Fill in this form, please.
Guest Satisfaction Questionnaire

Dear Guest,

Thank you for choosing our hotel for your holiday. We are trying to improve quality of service to make your holiday amazing and unforgetable. Your answers are very important for us that is why we are kindly asking you to fill this form in.
All information given in this questionnaire is confidential and will be used only in developing the quality of service.

Hotel Service
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Animation / Entertainment
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
Very Good
Good
Normal
Bad
Very Bad
How did you know about us? (several answers possible)

Internet

Agency

Newspaper / Magazine

Exhibition

Katalog / Brochure

Cinema / TV / Radio Advertisements

Billboard

Other

What are your reasons to choose our company? (several answers possible)

Quality

Reliability

Variety of Products

Price

Advice

Other

Would you choose our hotel on your next vacation?

Yes

No

Don’t know yet

What are your comments about our facility?